Any Segment Activation issue
Related Articles
Rights In Activation or Insta application
Checks: Verify the effectiveness of the request Resolution: Please connect UAM team (viz. Chetan Vishwasrao) for Activation or Insta Rights
Request for Deleting an entry (Activation Delete)
Checks: Verify whether ID is in lead tracker/Report Tracker: Check in Eaccount lead tracker if he ID is in activation team queue or Insta If the status shows as pending in activation team queue or pending for verification, connect with activation ...
Data entry error in activation link
Checks: Need to check from which Login ID user has login Resolution: There has been provision to access Activation portal through ONELOGIN module for IIFL employee users (i.e. C code users) so please try form there Note: For One login activation ...
Issue with EXE BoSwaraj/Local Wire/ND Plus
Checks If EXE is getting hanged If message comes like some DLL is missing. Resolution Raise the ticket with Tech connect. Connect With L1 Support team to check the issue with EXE.
Lead Transfer issue
Checks: Check in lead tracker whether the ID is Activated or not. If NO, then refer “Resolution 1” If YES, then refer “Resolution 2” Resolution 1: Please connect to OI team as Lead transfer is done by them Resolution 2: Please raise a Group Change ...