Request for Deleting an entry (DIY Process)

Request for Deleting an entry (DIY Process)

Checks:

  • Verify whether ID is created using the DIY Process by following below steps:

    • Check in the lead tracker the stage of the ID

    • If the ID is not Visible in the Edit tab of Eaccount Portal means the ID is created using the New Iserve.Kyc link i.e. DIY Process.


Resolution:

  • connect with CAT team (viz. Priyanka Sonawane) to get the ID delete as front end is provided


Note: App support team don’t have rights to delete any IDs.


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