Rights of Application BoSwaraj/IWIN/Local Wire/Web Wire/CD Plus/ND Plus

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• Issue with EXE BoSwaraj/Local Wire/ND Plus

  Checks If EXE is getting hanged If message comes like some DLL is missing. Resolution Raise the ticket with Tech connect. Connect With L1 Support team to check the issue with EXE.

• Rights In Activation or Insta application

  Checks: Verify the effectiveness of the request Resolution: Please connect UAM team (viz. Chetan Vishwasrao) for Activation or Insta Rights

• How to Activate TTNOW application? OR Error while login to TTNOW application?

  Checks: Client must be mapped to a dealer/RM/FAN Resolution: Dealer ID creation: Place a new request from IWIN>wire>dealer id creation with VP approval mail. Client Mapping: Place a request in the below path & contact risk team for any issue. TTNOW ...

• Unable to install or reinstall TT application

  Pre-requisites for installing TT Application Error while installing/reinstalling the TT application? Checks: Verify error screenshot by getting the details of error faced while performing installation/reinstallation of TT application Resolution: The ...

• Lead Transfer issue

  Checks: Check in lead tracker whether the ID is Activated or not. If NO, then refer “Resolution 1” If YES, then refer “Resolution 2” Resolution 1: Please connect to OI team as Lead transfer is done by them Resolution 2: Please raise a Group Change ...