SIP/Lumpsum Unit not allotted or reflecting for client

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• SIP or Lumpsum Order failed with error “Client does not exist”

  Checks: Verify the updation of UCC From Resolution: Connect with RM/ MF Operations team for updating UCC form

• Client not reflecting under RM code(WebWire)

  Checks: Check if Wire id is created Check if branch mapping is done by UAM team. Resolution: If Wire ID is not created. Raise the ticket with tech connect and co ordinate with UAM team. Similar if Branch mapping is not done, Raise ticket with tech ...

• AMC SIP Not Preceding?

  Checks: Must check KRA Status of the client Resolution: Kindly relate with RM/Activation team to check KRA Status of the client

• SIP or Lumpsum Order failed with error “Elog/Image not verify by CAMS”

  Checks: Verify the updation of AOF From Resolution: Connect with RM/MF Operations team for updating AOF form

• Client not able to trade

  Checks: check reason whether getting message as client is not registered. Resolution: UFFC File Upload should be done again for particular segment for which order is getting rejected.