SIP or Lumpsum Order failed with error “Elog/Image not verify by CAMS”

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• SIP or Lumpsum Order failed with error “Client does not exist”

  Checks: Verify the updation of UCC From Resolution: Connect with RM/ MF Operations team for updating UCC form

• SIP/Lumpsum Unit not allotted or reflecting for client

  Checks: Verify the same by getting the error screenshot or using screen sharing feature Resolution: Connect with Mutual Fund Operations Team

• Client login failed with error “This facility is available for only online customers”

  Checks: TT Rights have not been provided to customer Resolution: Connect with Activation team for providing TT Rights

• Error converting MF to Equity

  Checks: Check the business type before converting the MF account to Equity Resolution: Select the business type as Mutual Funds. Enter the mobile number, As pop up will appear asking "Convert to Equity Account" and "Open New Mutual Fund Account". ...

• Data entry error in activation link

  Checks: Need to check from which Login ID user has login Resolution: There has been provision to access Activation portal through ONELOGIN module for IIFL employee users (i.e. C code users) so please try form there Note: For One login activation ...