SIP or Lumpsum Order failed with error “Client does not exist”

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• SIP or Lumpsum Order failed with error “Elog/Image not verify by CAMS”

  Checks: Verify the updation of AOF From Resolution: Connect with RM/MF Operations team for updating AOF form

• SIP/Lumpsum Unit not allotted or reflecting for client

  Checks: Verify the same by getting the error screenshot or using screen sharing feature Resolution: Connect with Mutual Fund Operations Team

• Client login failed with error “This facility is available for only online customers”

  Checks: TT Rights have not been provided to customer Resolution: Connect with Activation team for providing TT Rights

• Client not able to trade

  Checks: check reason whether getting message as client is not registered. Resolution: UFFC File Upload should be done again for particular segment for which order is getting rejected.

• AMC SIP Not Preceding?

  Checks: Must check KRA Status of the client Resolution: Kindly relate with RM/Activation team to check KRA Status of the client