TT
Unable to install or reinstall TT application
Pre-requisites for installing TT Application Error while installing/reinstalling the TT application? Checks: Verify error screenshot by getting the details of error faced while performing installation/reinstallation of TT application Resolution: The ...
Not able to Sell Holding
Checks: Check whether Client is Having POA Account Or NON POA Account. Resolution: IF Client is Having NON POA Account Client Must use Transfer Option for Transfering NON POA Account TO IIFL Holding. IF Client is Having POA Account Then Check DP ID ...
Market Watch Issue – Rates not updating
Checks: Verify error screenshot by getting the details of error faced or by doing a screen sharing with customer In TT.EXE setting HO network should not be selected in case user is accessing application from outside of IIFL Network and vice versa ...
How to Activate TTNOW application? OR Error while login to TTNOW application?
Checks: Client must be mapped to a dealer/RM/FAN Resolution: Dealer ID creation: Place a new request from IWIN>wire>dealer id creation with VP approval mail. Client Mapping: Place a request in the below path & contact risk team for any issue. TTNOW ...
Client not able to trade
Checks: check reason whether getting message as client is not registered. Resolution: UFFC File Upload should be done again for particular segment for which order is getting rejected.
Client is getting message as trial id and demo id
Checks: To Check whether client is employee of IIFL Resolution: If Client is Employee of IIFL then client should give declaration to IIFL for trading.
Any Segment Activation issue
Checks: Check from TT WEB/TT EXE , MyAccount=>Profile=>MyDetail=> Derivatives Activation. Resolution: Check whether Segment is active or not If no request is raised then raised the request.