Wrong RM Name or RM Code?

• Related Articles

• Client not reflecting under RM code(WebWire)

  Checks: Check if Wire id is created Check if branch mapping is done by UAM team. Resolution: If Wire ID is not created. Raise the ticket with tech connect and co ordinate with UAM team. Similar if Branch mapping is not done, Raise ticket with tech ...

• Request for Deleting an entry (Old Process)

  Checks: Verify whether ID is created using the Old Process by following below steps: Check the RM code form the lead tracker If the ID is Visible in the Edit tab of Eaccount Portal means the ID is created using the Eaccount(Old Link) (Iserve.Kyc link ...

• SIP or Lumpsum Order failed with error “Elog/Image not verify by CAMS”

  Checks: Verify the updation of AOF From Resolution: Connect with RM/MF Operations team for updating AOF form

• SIP or Lumpsum Order failed with error “Client does not exist”

  Checks: Verify the updation of UCC From Resolution: Connect with RM/ MF Operations team for updating UCC form

• NACH mandate upload status?

  Checks: NA Resolution: Kindly open MF site and login to RM/sub broker >> My Account >> Manage mandate >> services >> upload NACH scan